Why Should You Service With A Dealer? Here's 10 Reasons Why!

1. Protection

The average new Subaru costs more than $20,000, so you can't afford to rely anyone who isn't a professionally trained Subaru technician. New Subaru dealerships offer only the highest level of technical training, state-of-the-art equipment and factory-specified parts to ensure that your investment is protected.

2. Training

Manufacturers and Dealers spend a considerable amount of money on regularly training technicians to ensure that they stay on top of today's increasingly complex vehicles. Our technicians have the latest tools to best service your Subaru vehicle, and independent shops do not.

3. Technicians

Today's technicians must be more than great mechanics--they have to be electronic experts too. Technicians at dealerships, including your own at Napleton Subaru, are some of the most experienced in the auto industry, as they stay up-to-date on the technological advances in new vehicles.

4. Parts

New car dealerships are required to carry parts to cover any repair to all of the cars and trucks they sell. This ensure that repairs are quick, and done with only genuine OEM (Original Equipment Manufacturer) parts. This keeps the vehicle in great condition, and means that most repairs will happen quickly.

5. Equipment

 As today's vehicles get more complex, so too does the diagnostic equipment required to keep your vehicle running smoothly. Some of this equipment can cost over $100,000, and your dealership is required to purchase and use this equipment, as well as maintain computer links to factory service experts.

6. Guarantees

Our reputation is dependent on customer satisfaction. If you are not happy with your repairs, that's a problem--which is why we guarantee all of our repairs. OEM parts also carry additional manufacturer guarantees to ensure that problems are fixed quickly and easily.

7. Warranty

All of today's new cars carry specific warranties from manufacturers about maintenance and regular repair procedures. By getting your Subaru served at a dealer, you eliminate the possibility of voiding your warranty. You can even purchase extended service contract policies from dealers to ensure the best service possible.

8. Convenience

 To ensure that service is always convenient for you, many dealerships offer extended service hours outside of business hours and Saturdays. They also offer express service lanes for simple routine maintenance and repairs, loaner vehicles or shuttle services, and a guaranteed time of delivery to give you peace of mind. In addition to these great amenities, we also have a beautiful lounge for customers to wait in.

9. Price

Napleton Subaru, you local Subaru dealer, has fast, competitively-priced service. We offer incredible service, peace of mind, and state-of-the-art technicians, all for a reasonable price.

10. Satisfaction

Satisfaction of the customer is always our primary goal. The best way to have satisfied customers, we've found, is to offer excellent support and service for your car at a great price.



To Schedule Your Next Service Appointment, Visit our Service Page


Napleton Subaru

505 N Perryville Rd
Directions Rockford, IL 61107

  • Sales: 815-398-0505
  • Service: 815-398-0505
  • Parts: 815-398-0505
true true true true true true true true true true true true