PARTS DEPARTMENT

Our Location

Napleton Subaru
505 N Perryville Rd
Rockford, IL 61107

Parts: 815-398-0505
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Parts

Our Parts Department

Problem with your vehicle? Looking to find parts in stock or get your parts ordered? Our well-trained parts staff is here to provide you with the highest levels of customer satisfaction.

Meet Our Parts Staff

Parts Manager Brandon Toufar
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Parts Manager
Brandon Toufar
Asst. Parts Manager Ryan Moffitt
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Asst. Parts Manager
Ryan Moffitt
Parts Oscar Gonzalez
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Parts
Oscar Gonzalez
Parts Driver Edgar Ortega
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Parts Driver
Edgar Ortega

Contact Information

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I was very satisfied with the experience at Napleton. To be fair, I had done all my own research online before even contacting the dealership about the vehicle I was interested in. I was contacted by the sales department and setup an appointment with Matt, he was very thorough with our meeting...

- Bradley Fritz

Everyone we dealt with at Napleton was polite, extremely helpful, and accommodating. They clearly had our best interests in mind. We especially appreciated all the help Jeff Propp gave us. Never hurried us along, explained our choices thoroughly and asked questions to elicit problems or...

- Sarah Knapp

I recently purchased a 2025 Subaru Forester at Napleton Subaru in Rockford, IL. I have purchased many new cars in my lifetime, and this was by far the most "comfortable" car purchase ever. There was no pressure, and I was given tons of great information about each of the many styles, and they went...

- Karen Mazzaroli

They always treat me right over at the Subaru here in Rockford!

- Alexander Swedberg

I enjoy coming here for our Outbacks regular car service. One occasion I didn’t feel the service clerk was fully understanding the gravity of an issue/complaint, so I spoke with the service manager who made me feel very welcome and helped to resolve the issue. Every time I go in I continue to...

- Jeremy Stark

his is by far the best dealership I have been to. I had initially purchased a WRX from them in 2022. Due to some changing needs, I needed a truck so the WRX had to go (temporarily.. It'll be back). The truck I ended up purchasing turned out to be a HEADACHE... So, here's my review of this...

- James B

Tim was a big help in getting me my car and made sure i was going to get the best deal i could

- James Apple

Speedy quality service.

- Brad Leftwich

Speedy service, comfortable waiting room. A nice application of coupons reducing the cost of service. Appreciate the car wash.

- Lynnette Nelson

My wife just made a purchase there. Outstanding salesperson Christian I think his name was. Very well informed, no pressure, good energy. The overall experience was one of going to the dentist and having a pain free experience. More dealerships should operate as Napleton does. Everyone was friendly...

- Joseph D. Gutierrez

I was interested in the Subaru Crosstrek. I have had a Mini Cooper or Toyota for most of life, so Subaru was new to me. Dan was my salesman and he was extremely helpful and knowledgeable. I now own a Subaru Crosstrek and really enjoy it. Thank you Dan for help in my decision to try Subaru.

- Sarah Wolfe

I had a big surprise with TWO flat tires one day in February. I was able to get a SAME DAY appointment to get my issues reviewed and fixed. My service person kept me informed of every item that needed attention. I would recommend Napleton Subaru for service

- Jan Burgess

I purchased my first ever Subaru from Napleton and it was a great experience. My Sales Consultant Barb Madisen made buying my first Subaru fun. She is extremely knowledgeable and took the time to make sure I understood how every feature of my Outback Limited worked. She answered every question I...

- Jimmy Ewing

Love the Crosstrek and Napletons was great to work with. The sales team made certain that we were happy along the process and comfortable as we chose our new vehicle.

- Angela Hodges

My wife and I had a wonderful experience dealing with Napleton Subaru for the purchase of our new Subaru Outback. Our salesman Paul was excellent and everyone was very helpful and accommodating. I would recommend them to anyone interested in purchasing a new car.

- Kevin Skonieczny

I met the very efficient and friendly Parts Dept young man who had ordered my wiper blade last week, and a very conscientious young man who carefully replaced my front wiper blade! And every employee that passed me asked if I'd been helped! It was a very pleasant experience at our Subaru...

- Lynne Parro
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